Privacy Policy
Effective Date: September 9, 2025
Welcome to Zotaportal (“we”, “our”, or “us”), a brand operated under Dawnpoint Trading Private Limited. We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website https://zotaportal.com and use our services.
1. Information We Collect
We collect the following types of information:
a. Personal Information
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Full Name
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Email Address
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Shipping and Billing Address
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Phone Number
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Payment Details (processed securely through third-party payment providers)
b. Non-Personal Information
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IP Address
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Browser Type
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Device Information
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Site Usage Data via cookies and analytics tools
2. How We Use Your Information
We use your information to:
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Fulfill and manage orders
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Provide customer service and support
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Send updates and promotional communications (with your consent)
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Improve our website and services
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Prevent fraudulent transactions and ensure secure shopping
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Comply with legal obligations
3. Sharing Your Information
We may share your information with:
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Third-party partners (like delivery services, payment gateways)
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Marketing platforms, but only if you have opted in
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Regulatory or legal authorities when required
We never sell your personal data.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
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Order and account information: kept for up to 7 years to comply with tax, accounting, and legal obligations.
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Marketing data: retained until you withdraw your consent or unsubscribe.
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Technical and analytics data: retained for up to 2 years for website performance and security purposes.
Once the retention period expires, your data is securely deleted or anonymized.
5. Data Security
We take appropriate technical and organizational measures to protect your personal data. Payment information is encrypted and processed securely using trusted third-party gateways.
6. Your Rights
You have the right to:
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Access, correct, or delete your personal information
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Withdraw your consent at any time
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Opt out of marketing communications
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Request a copy of the information we store
To exercise your rights, email us at support@zotaportal.com.
7. Cookies
We use cookies to improve your experience on our site. You can manage your cookie settings through your browser.
8. Third-Party Links
Our website may link to external websites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
We do not knowingly collect data from children under the age of 13. If such data is found, it will be deleted immediately.
10. Policy Updates
We may update this Privacy Policy periodically. All changes will be reflected on this page with a new effective date.
11. Contact Us
If you have any questions or concerns, contact us at:
Zotaportal
Dawnpoint Trading Private Limited
Office No.-207, Plot No-6, S/F, A-2 Friends Tower,
Paschim Vihar, West Delhi, New Delhi – 110063, India
Email: support@zotaportal.com
Phone: +91 7738790573
Website: https://zotaportal.com