Terms and Conditions

Effective Date: September 9, 2025

Welcome to Zotaportal, operated by Dawnpoint Trading Private Limited. By accessing and using our website https://zotaportal.com, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using our site and placing an order, you agree to these Terms and Conditions, our Privacy Policy, and any other guidelines or rules posted on the website. If you do not agree, please do not use the site.

2. Eligibility

You must be at least 18 years old or using the site under the supervision of a parent or legal guardian to place an order on our website.

3. Products and Pricing

• All prices are listed in INR (₹) and are inclusive of applicable taxes unless otherwise stated.

• We reserve the right to change product prices, descriptions, or availability at any time without notice.

• Product colors may vary slightly due to photography and screen settings.

4. Order Acceptance

• Your order is considered accepted only after we confirm it via email or SMS.

• We may cancel or refuse any order for reasons such as product unavailability, payment issues, or suspected fraud.

5. Payments

• We accept payments via secure third-party gateways (e.g., Razorpay, Paytm, UPI, etc.).

• We do not store your credit or debit card details on our servers. All payments are processed securely through trusted third-party providers, which use industry-standard encryption and comply with PCI DSS (Payment Card Industry Data Security Standards).

6. Shipping & Returns

Please refer to our Shipping Policy, Return Policy, and Refund Policy for details on delivery, return timelines, and conditions.

7. Intellectual Property

All content on the website, including images, logos, designs, and text, is the property of Zotaportal or its licensors and is protected by intellectual property laws. Use of our content without written permission is strictly prohibited.

8. User Conduct

By using our site, you agree:

• Not to misuse or tamper with the website

• Not to use the site for any illegal or fraudulent activity

• Not to submit false or misleading information

9. Limitation of Liability

Zotaportal and Dawnpoint Trading Private Limited are not liable for:

• Any indirect, incidental, or consequential damages from using our site or products

• Delays or failures due to circumstances beyond our control

10. Termination

We reserve the right to suspend or terminate your access to the site if you violate these terms or engage in harmful behavior.

11. Governing Law

These Terms shall be governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts located in New Delhi, India.

12. Changes to Terms

We may revise these Terms at any time. All updates will be posted here, and continued use of the site means you accept the changes.

13. Contact Us

For questions or support:

Zotaportal
Dawnpoint Trading Private Limited
Office No.-207, Plot No-6, S/F, A-2 Friends Tower,
Paschim Vihar, West Delhi, New Delhi – 110063, India
Email: support@zotaportal.com
Phone: +91 7738790573
Website: https://zotaportal.com